Workplace mobility was already a rapidly evolving topic prior to 2020. Then, in the course of just one calendar year, nearly everything changed. Companies all over the world were forced to rethink what they thought they knew about how and where work gets done. That meant reinventing many policies and procedures designed to manage employees, whether they worked in the office, from home, or in the field. Due to a dizzying pace of change and the emergence of serious new risk categories, employers developed a new sense of urgency when it came to protecting the health and safety of their people.
With the renewed emphasis on duty of care, companies are embracing the fact that business travelers are exposed to ever-changing and sometimes significant risks to their health and safety. From a business perspective, duty of care is now seen as a strategic tool; a way not only to protect workers and increase travel safety but also to strengthen and sustain organizations.
As mobile and remote working models become increasingly prevalent, certain trends are shaping the global workforce, influencing the employee experience, and affecting companies’ approach to duty of care. Here are just a few:
There is no prescribed methodology that dictates how companies can and should operationalize duty of care. The right approach depends on many factors. Regardless, the program must contain a cohesive strategy that is easy for every department to understand and adopt.
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